They have easy to use programming interface. Many people don’t want to have to call someone every time they need to make a change to their system. IP Systems provide a graphical user’s interface, that can be launched from anywhere and make changes to the system that can take effect immediately. So making changes to the system is much easier to understand than legacy systems. This often provides tremendous cost savings for the lifetime of the phone.

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You are able to have a phone in your house or another location and to be able to use the office’s dial tone is beneficial too. The remote user appears as if they are working at the office. So if a call comes in it can be transferred to that remote user wherever they have snom IP phones plugged in. The caller has no idea that the remote user is working from home or from anywhere in the world where broadband is available. Working remotely can cut costs of travel, time, gas, and quickly and easily enables remote workers. Teleworkers can take their office phone, plug it in, and off they go. Their extension remains the same and is totally transparent to the caller. If you have more than 1 office you can have 2 systems. You can also do an extension to extension dial and this means that you bypass any tolls. You will have the ease of talking to someone by just pressing their button or extension.  This is also another cost saving method.

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This system is also very flexible.  Whenever you are out of the office the system can easily transfer that call to your cell phone. With large enterprise systems the cell phone can even be a mobile extension. This means that you can transfer back the caller to an inside extension from your cell phone or put them on hold and let them hear your corporate on hold messages. Now you can get rid of that expensive call forwarding and drop the after-hours answering service since calls can be forwarded at anytime and anywhere. Some systems add features like Fax Services that allow you to fax from your desktop or to your desktop. Cut costs of Toner and Paper by having the fax come right to your desktop in a TIF File Format and FILE that fax in a folder on your desktop or your server. Recording conversations and dropping that WAV File can also be done. Certain systems can also handle call recording, allowing you to record conversations by simply pressing a key and then archiving these to an external storage area. There is also unified messaging.  When receiving a voicemail, that voicemail is also emailed to you in a WAV file enabling that voicemail to be saved on your desktop or server or be forwarded as a WAV file outside your company.